Refund policy
Return and Refund Policy
At Didn’t Know I Needed That!, we want you to love your purchase!
30-Day Returns
For our Stupid Car Tray® product, you may request a return within 30 days of receiving your order.
Return Requirements
- The complete product must be returned. Partial returns are not accepted.
- The grip mat must not have been applied to the tray.
- If the grip mat adhesive protector has been removed and the mat applied, the return cannot be accepted.
How to Request a Return
Email us at amysshop73@gmail.com with your order number and reason for the return.
We will provide return instructions. A prepaid return label may be available. Any applicable return shipping charges will be explained before you proceed.
Please do not send items back without contacting us first.
Return Address
Stupid Car Tray Returns
1520 North Old Rand Rd
Wauconda, IL 60084
Damaged or Incorrect Items
Please contact us promptly if your order arrives damaged, defective, or incorrect so we can help resolve the issue.
Refunds
Once your return has been received and approved, your refund will be issued to your original payment method. Your bank or payment provider may need additional time to process it.
Questions?
Contact us at amysshop73@gmail.com.
Magnetic Selfie Light with Makeup Mirror — Returns and Refunds
We want you to be happy with your purchase!
Return Requests
Please contact us at amysshop73@gmail.com within 30 days of receiving your order to request a return.
Returns for this product require prior authorization. Please do not send any items back without contacting us first.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us promptly with your order number and clear photos or a video showing the issue.
We will review your request and arrange an appropriate resolution, such as a replacement or refund, as applicable.
Change-of-Mind Returns
If you ordered the wrong item or simply changed your mind, please contact us to discuss return options.
Return shipping costs may be the customer’s responsibility. We will explain any applicable costs and return requirements before you proceed.
Return Shipping
This product ships from an international supplier. Return instructions and destinations may differ from those for other products in our store.
Do not send this product to our business mailing address or directly to our supplier without authorization.
Refunds
Once an approved return is received and inspected, or another refund resolution is agreed upon, we will notify you of the outcome. Approved refunds will be issued to the original payment method. Processing times may vary by payment provider.
Nothing in this policy limits rights provided by applicable consumer protection laws.
Customer Support
Email: amysshop73@gmail.com
Retro Thumb-flip Screen Compact Camera — Returns and Refunds
If your camera arrives damaged, defective, or incorrect, please contact us at amysshop73@gmail.com within 30 days of delivery.
Include your order number, a description of the problem, and clear photos or videos when possible.
We will review your request and arrange an appropriate resolution, which may include a replacement or refund.
Returns due to a change of mind or incorrect selection require prior approval and may involve international return shipping costs.
Do not return any product without first contacting us at amysshop73@gmail.com and receiving return instructions.
Approved refunds will be issued to the original payment method. This policy does not limit your rights under applicable consumer protection laws.
Cordless Mini Car Vacuum – Returns and Refunds
If your cordless mini car vacuum arrives damaged, defective, incorrect, or with missing parts, please contact us at amysshop73@gmail.com as soon as possible after receiving your order.
Include your order number, a description of the issue, and clear photos or videos when possible.
We will review your request and arrange an appropriate resolution, which may include a replacement or refund.
Returns due to a change of mind or incorrect selection require prior approval. Return shipping costs may apply.
Do not return any product without first contacting us and receiving return instructions.
Approved refunds will be issued to the original payment method. This policy does not limit your rights under applicable consumer protection laws.
360° AI Face-Tracking Phone Holder — Returns and Refunds
Return Requests
Please contact us at amysshop73@gmail.com within 30 days of receiving your order to request a return.
Damaged, Defective, or Incorrect Items
If your phone holder arrives damaged, defective, or incorrect, please include your order number, a description of the issue, and clear photos or videos when possible.
We will review your request and arrange an appropriate resolution, which may include a replacement or refund.
Change-of-Mind Returns
Returns due to a change of mind or incorrect selection require prior approval. Return shipping costs may apply.
Return Shipping
This product ships from an international supplier. Return instructions and destinations may vary.
Do not send the product to our business mailing address or directly to the supplier without authorization.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
This policy does not limit your rights under applicable consumer protection laws.